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A clear commitment to availability

Reliable web hosting
with a 99.99% uptime SLA.

Your visitors come to read, enquire or place an order. Give them a dependable hosting foundation, with a clear uptime commitment and a support team available around the clock.

Free migration ยท 30-day backups ยท 100-day money-back guarantee

Your hosting foundationService commitment
Hosting availability99.99%Uptime SLA
24x7 support Recovery tools
Illustration of the service commitment. No live measurements or historical uptime results are shown.
99.99% uptime SLA24x7 support availability30 days of backupsFree website migration

Understand what you are choosing

An uptime commitment you can review before you move.

A service-level agreement, or SLA, sets out the provider's commitment to hosting availability. Cenmax offers a 99.99% uptime SLA, so you have a clear standard to consider when choosing hosting for your website.

Read the published agreement for how availability is measured, what is excluded and any applicable remedies. The commitment does not mean interruptions are impossible.

Read the uptime SLA

Availability has business value

Reliable web hosting supports your next customer.

Your website often meets a customer before your team does. Reliable hosting supports that first visit and the steps that follow, whether someone needs information, wants to contact you or is ready to buy.

Business websites

Keep your services, contact details and enquiry pages on a hosting foundation with a defined availability commitment.

Online stores

Support the hosting behind product browsing and checkout. Test your store's functions too, because a reachable page does not prove that every order can complete.

Campaigns and launches

Plan capacity before sending visitors to your website. Generous compute resources help support your workload; discuss expected demand with our team.

More than an SLA statement

Protection, recovery and people support your hosting.

Your uptime commitment comes with tools to reduce risk and help recover when something needs attention.

01

Active security

AI WAF, brute force protection, Malware Guard and Process Guard help address harmful activity. Free SSL, malware cleaning and 1 Tbps+ DDoS protection are included.

Explore hosting security
02

Recovery options

30 days of backups and free restores give you a way to recover an available earlier version. Check recent orders, content and other changes before restoring.

03

Support around the clock

Get hosting help from our team 24x7, with a 120-second average response. Share what you are seeing so we can investigate the issue.

04

A responsive foundation

NVMe storage, a free CDN and edge caching help deliver your content. Your application, cache rules and resource needs also shape the visitor experience.

Explore performance features

Check the whole visitor experience

Website availability and website function need different checks.

An independent website uptime monitoring tool can check whether a URL responds from its test locations. It cannot prove that a contact form works or that a customer can complete checkout.

Pair independent reachability checks with testing the functions your visitors rely on. Cenmax provides the hosting foundation and uptime SLA, with our support team ready to help investigate hosting issues.

Can a visitor reach the page?Check the URL response and note any error messages.
Can the visitor finish the task?Test enquiry forms, logins and checkout after important changes.
Does the issue need hosting support?Share the affected URL, timing and errors with our team.

MaxPage helps you plan and write your website content.

MaxPage is an AI-powered SEO tool included with your hosting. Find keywords your customers search for and use AI to help write content for your website. You can plan useful content around the topics your audience cares about.

1,000 monthly creditsFor keyword research and content writing

Activate MaxPage manually using the steps in your welcome email.

Choose a home for your website, close to your audience.

You can choose USA, EU, Singapore, Australia or India as your datacenter location when you order your hosting.

  • United StatesUSA
  • European UnionEU
  • SingaporeSG
  • AustraliaAU
  • IndiaIN
01

Start with your main audience

Choose the location closest to most of your visitors, rather than closest to you. A shorter distance can help your website respond faster.

02

Use your CDN for a wider reach

Your included CDN brings eligible content closer to visitors around the world. The server location still matters for live requests such as checkout and logins.

03

Ask us if you are unsure

Tell us where your customers are and how they use your website. Our team can help you choose a suitable location before you order.

Get help choosing a location

10,000+ customers
love Cenmax and stay.

Most hosting customers go shopping for a new host every once in a while. People who choose Cenmax tend to stop looking. It is hard not to fall in love with ultra-fast hosting backed by a team that genuinely cares about your success.

4.9 out of 5 · hosting customers since 2014
About 14 months in, running 12 or so client sites. I came for the SSH and WP-CLI access and stayed for the one-click staging. Zero overnight downtime so far, which I genuinely could not say about my last host. Backups and SSL are baked in per account, so I'm not nickel-and-dimed on every site.
AM
Aarav Mehta Freelance WordPress Developer · Pune
Our app has NEVER loaded this fast. Seriously. We migrated on a Tuesday and by the end of the week two different customers had emailed asking what we'd changed. That just doesn't happen! Thrilled with it.
SL
Sarah Lindqvist Founder, Bright Solutions
So here's the thing, my old host crashed on me two Black Fridays in a row and I'd basically made peace with it happening again. This year we did our biggest day of sales ever and the site didn't so much as hiccup. They even did the migration for me; I handed over the login, went and made a coffee, and by the time I came back it was done.
DO
Daniel Okoye Owner, The Coffee House · WooCommerce
As an agency we run a little over 40 client sites on retainer, and provisioning a new one in MaxPanel is genuinely quick. What stands out most, however, is the transparency of the pricing. The quoted rate is the rate we pay, with no surprises at renewal and no awkward conversations with clients about features that turn out to be paid extras.
PN
Priya Nair Director, Creative Studio
I almost didn't write a review, but I've been here long enough that it felt right to. I started the blog on a whim, grabbed the free domain, and fully expected to move on once it grew. Two years and around 80k readers a month later, here I still am. The support folks have stayed up with me through a couple of late-night panics, and they've always been so kind about it.
TR
Tomรกs Rivera Travel blogger
I went in skeptical (cheaper usually means oversold servers and slow tickets, in my experience). It took a few weeks before I stopped expecting something to break. What shifted it for me was a Saturday-night ticket answered in roughly ten minutes, by a person who'd clearly read what I sent. It's not flawless, there's no dark mode in the dashboard yet, but the fundamentals are solid.
NM
Nguyen Minh Backend Engineer · Hanoi
For a small nonprofit like ours, every cost we keep down means a little more going toward the people we serve. The hosting has been kind to our budget. I'll also admit the environmental side won us over: they plant a tree on renewals and give 1% to climate causes, and our board was glad to be able to pass that along to our supporters.
RH
Rebecca Hall Executive Director, Hope Foundation
moved over, site's way faster, haven't thought about hosting since. that's the review.
KR
Karthik R. Indie hacker
My portfolio is wall-to-wall high-res photography, and it used to load like it was wading through mud. The CDN and caching changed that almost the moment I switched. Now clients tell me the site feels โ€œexpensiveโ€, and for a photographer, that's pretty much the whole game.
EV
Elena Vasquez Portrait & travel photographer
I'll be upfront, I'm not a tech person in the slightest, I run a gym and not a web company. When I moved my booking site over I figured I'd be completely lost, but the chat team walked me through every step and handled the bits I didn't follow. It loads quicker now and I've stopped thinking about it, which is all I really wanted.
MB
Marcus Bryant Owner, City Fitness
Came over from one of the big cloud platforms mainly to cut my bill, and I assumed I'd be giving up performance to save the money. It was the other way round. What one project cost me there now covers three projects here comfortably, and the panel is a lot less of a maze to get around. Only regret is not doing it a year sooner.
OH
Omar Haddad Self-taught developer
Been hosting with this lot since 2016, and in all that time I've had maybe two reasons to contact support. Both sorted the same day. I'm not someone who normally bothers writing reviews, but loyalty like mine takes a fair bit to earn, and they've earned it.
DW
David Whitman Owner, web design studio

Winning hearts and awards since 2014.

Rising Star 2019 Award - FinancesOnline
Premium Usability 2019 Award - FinancesOnline
Great Uptime Award - HostAdvice
Developers' Choice Award - HostingAdvice
Committed to Deliver 2020 - SoftwareSuggest
Top 10 WordPress Hosting 2021 - HostAdvice
Rising Star 2021 - SoftwareSuggest
Most Affordable 2021 - SoftwareSuggest
Top Cloud Computing Services Company - GoodFirms
Top 25 Best Dedicated Hosting 2023, Silver - HostAdvice

Uptime hosting FAQ

Make an informed hosting decision.

How does your team help with hosting and website issues?

You can come to us whenever something is not working, even if you are not sure what is causing it. We proactively monitor, maintain and secure the server environment, and take care of server-side issues when they arise. For website issues, we can help troubleshoot, explain what we find and suggest a way forward. If the solution needs a change to your website code, we can share our findings with you or your developer to help you make that change. Our team remains available for questions and guidance along the way.

Do you charge extra if my website exceeds the estimated visits?

No. We do not charge visit-overage fees if your website exceeds the estimated visits for your plan. The visit figures are estimates based on ideal caching and website optimization, not guaranteed capacity. Real-world performance varies. Some websites may struggle to reach the estimate, while many well-optimized websites can handle several times more traffic. Your website, caching and optimization determine how much traffic your plan can support. Your plan resources still apply, so choose capacity around your actual workload.

What does the 99.99% uptime SLA mean?

It is Cenmax's service-level commitment to hosting availability. An SLA defines how availability is measured and which conditions apply. It is not a claim about past uptime or a promise that interruptions are impossible. Read the published SLA for measurement, exclusions and any applicable remedies.

How much downtime does 99.99% represent?

As a simple calculation, 0.01% of a 30-day month is 4 minutes and 19.2 seconds. That explains the percentage only. It is not an outage allowance, a record of Cenmax uptime or a replacement for the measurement rules and exclusions in the SLA.

Does the SLA cover every problem with my website?

No. Hosting availability and application behavior are different. A broken plugin, code error or failed checkout can affect your website even when hosting is available. Review the published SLA for its coverage and exclusions. Application development work is not included with hosting.

Is this a website uptime monitoring service?

Cenmax provides web hosting with a 99.99% uptime SLA. For independent reachability checks, use a separate website uptime monitoring tool and test important website functions too. A customer uptime monitoring dashboard is not part of this hosting offer.

What should I do if my website becomes unavailable?

Contact support with the affected URL, when the issue started and any error messages. Our team is available 24x7, with a 120-second average response. Individual response and resolution times vary.

Are backups and restores included?

Yes. Cenmax keeps 30 days of backups and includes free restores. Review the available recovery point with support before restoring, because changes made after that point may be replaced. Backups help with recovery but do not guarantee uninterrupted service.

Can you migrate my current website?

Yes. Website migration is free. Our team helps plan the move and lets you know when your website is ready to check. Review key pages and functions after migration. A 100-day money-back guarantee is included with hosting.

Start with a supported move

Bring your website to hosting with a clear uptime commitment.

Choose your plan with free migration, security, backups and 24x7 support included. Your hosting comes with a 100-day money-back guarantee.

View hosting plans

Find the features your website needs.

Explore the service in more detail, then choose your plan on the main hosting page.