Yes, You do get Root Access. With this Awesome Feature, You can do whatever you need to. In other words, With our SmarterMail Hosting Dedicated Server, You can Install Softwares, Tools, and Extensions on your own without creating a Support Ticket or Chatting with our Experts. In short, We give you 100% Independence on Managing your Server. But we recommend not to Install any other Softwares than that of SmarterMail in our Specialized SmarterMail Hosting. Because other activities may affect the Performance of SmarterMail.